Careers
Client Support Specialist
Washington, DC
Got a big brain? Not afraid to use the left side of it AND the right side? Do you often start sentences with, "okay, this idea might be completely crazy, but...?" Do you spend too much time on Facebook or YouTube?
You might just be our kind of person. Check out the positions below, and if you think there's a fit, submit a cover letter and resume to greatjobs@grassroots.com. In the subject line of your email, please include the title of the job to which you are applying. BUT...before you apply, you should know some things about Grassroots Enterprise:
- We are the best at what we do, and we expect the best from our employees.
- We are insistent at all times at pushing the envelope and breaking new ground when it comes to internet strategy, communications, and technology.
- We are extremely committed to our work, and passionate about what we do.
- We are a uniquely family-friendly company and understand that balance and flexibility leads to exceptional performance.
- In our spare time, we like to launch revolutions. If there's a cause that needs to be championed, we don't talk about it, we do it. At any given moment, nearly every employee is engaged in some kind of side cause about which they feel passionate.
- We are an extremely tolerant company, but that goes both ways. We are multipartisan, and we respect and represent views from both the right and the left.
- We do not require TPS reports or flair.
- We like each other. A lot. We're nice to each other (even if expressed through biting sarcasm), we care about each other, and we actually have a lot of fun together. And we want to keep it that way.
If you've read this far, and are still interested, you may really be our kind of person.
We are looking for a client services professional working out of our Washington, DC office, to assist with the delivery of internet consulting and technology services to clients.
Responsibilities:
- Day-to-day use of our technology platform to help clients meet their strategic goals through online communications and strategy.
- Contributing member of a client service team who collectively exceed client goals with professionalism, creativity, and innovation
- Contribute and assist with project tasks and deliverables
- Analyze data and metrics and then draft reports for clients
- Learn and grow through real-world experience with:
- Participating on a collaborative team to manage a project
- Moderation of user-generated content
- Social networking maintenance
- Database segmentation, maintenance, and querying
- Alert and web page writing, layout, and build out
- Learn best practices and stay ahead of the curve with Internet technology and trends
Qualifications:
- Extreme intellectual creativity and curiosity
- 0 - 3 years professional experience
- Strong written and verbal communication skills
- Team player, but also a self starter
- Highly organized with the ability to manage multiple project deadlines efficiently
- HTML skills with a strong interest in Internet technology
- Self-motivated and able to work both individually and with a team
The position may be junior level, but you will not be treated as "junior." You will have the opportunity - and the expectation - to contribute on a strategic level, and to make serious decisions with bottom-line consequences. (Trust us, it's a good thing - but only if you have the confidence to take it on.)
To apply, please send your cover letter, resume, and a writing sample to greatjobs@grassroots.com. And please include answers to the following questions:
- What's the second coolest thing you've ever done?
- Write a haiku about online technology.
- What question should we ask you in an interview?
Please indicate the position you are applying for in the subject line of your email. No phone calls please.
Featured Project
2004
Sierra Club
The Sierra Club turned to Grassroots Enterprise to develop a plan to engage their wide network of volunteers in the Club's targeted voter mobilization and education efforts.
Using our propriety technology, the Sierra Club was not only able to educate this important bloc of voters, but empowered all their volunteers to get involved in key locations by using the Internet and cell phones to eliminate the geographic boundaries that would have prevented such involvement in the past.
